Lights Off Labs

Free guide · Online stores Desk management

The $3,500 AI Support Desk for Online Stores

It reads every customer message, answers order and FAQ questions in a minute, and leaves anything sensitive as a draft for you to approve.

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  • Order-status and FAQ questions get a correct answer in about a minute, day or night, using only your own order data and FAQ.
  • Complaints, refunds and anything unclear never get an automatic reply: they wait for you as a draft, and urgent ones text your phone.
  • A summary every morning shows what was answered, what is waiting, and which questions your FAQ should cover next.

The full build, nothing held back

Every workflow, every tool and every prompt, step by step. Build it yourself or hand it to whoever looks after your tech.

What's inside

Six linked n8n workflows that turn email and contact-form messages into one inbox, answer "where is my order?" and FAQ questions from your own data, draft replies to complaints and refunds for your approval, and send you a summary every morning. Every step, every tool and every prompt is written out.

Part 1 · Read everything

  1. 1. Every message into one inbox
  2. 2. Understand and sort each message

Part 2 · Answer or hand over

  1. 3. Answer order questions from your order data
  2. 4. Answer questions from your FAQ
  3. 5. Drafts for your approval, urgent ones to your phone

Part 3 · Stay on top

  1. 6. Morning summary and FAQ ideas
Built with n8nClaudeGmailGoogle SheetsTwilio

How you get it

  1. 1 Leave your email in the form on this page.
  2. 2 Open the link we send you. It confirms your address.
  3. 3 Download the PDF and the n8n file from the page it opens.

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